Current Pandemic Restrictions 

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

Until further notice nothing will change at the surgery - patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the Covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.

We are signposting a number of requests to our interactive website and hope to see improvements on waiting times of patients seeking medical help.

As a practice, we have remained seeing patients Face2Face on a medical needs basis throughout the whole pandemic. Yes – accessing the surgery has been in a different way but if our patients have needed to be seen, they have been. Any changes are in place to protect the staff and ensure we were able to continue to provide continuity of service. We are proud that we have been able to deliver a full service during these challenging times whilst protecting our patients and colleagues from becoming infected in our Surgery.

Our workload has increased hugely since this time last year, not taking into account that our staff have gone beyond their job, sometimes at a cost to themselves and their families. Alongside this, many of the practice team have been actively working at the local vaccination centres delivering the COVID-19 Vaccination Programme since January. We ask that you be kind to anyone you meet at the surgery whilst we endeavour to make sure every patient gets the medical treatment they need.

Practice News
  • 31Aug 2021

    ROWAN TREE PATIENT PARTICIPATION GROUP (PPG)

    We are looking for patients to join our PPG to promote messages to patients, provide feedback and provide us with valuable assistance and understanding of patients concerns.

    Read More »
  • 31Aug 2021

    Capacity and Demand

    In recent months we have seen an unprecedented increase in the demand for appointments at the practice. Despite adding more telephone lines and increasing staff hours, demand continues to grow and outstrip capacity.

    Read More »
  • 01Jul 2021

    CLOSED TO NEW REGISTRATIONS AS FROM THURSDAY, 1 JULY 2020

    The Rowan Tree Practice regrets it is not able to register NHS Patients (unless they are new-born babies or immediate family members living at the same address) from Thursday, 1 July due to an overwhelming demand on our services. This decision has been taken in order to ensure the practice can continue to safely provide NHS services to its currently registered patients.

    Read More »
Health Conditions A to Z

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