November 16th 2023

Protected Learning Time Closure

At Rowan Tree Practice Patient safety is of the highest importance to us and during these difficult times our staff have to adapt to new ways of working and gain new skills. It is vital that we ensure all our staff are trained to high standards so that we can continue to offer high levels of care.

This afternoon the surgery is conducting important staff training and will be closed. The surgery will re-open tomorrow at 8.30am as usual. If your enquiry is urgent and cannot wait until then please call 111. Should you require immediate emergency attention please dial 999. 111 will then transfer to Practice Plus if you require urgent GP attention.

Practice Merger News - 15th November

We are very happy to share the news Rowan Tree Practice and Church Street Practice are merging. The two GP Partnerships have decided that to improve the service we both provide that we are a stronger together and we're very happy to start sharing more details and information in the coming months!

LIVI App - 30th September

From 30th September 2022 free GP video consultations via LIVI will no longer be available to our patients. The practice, via the local GP Federation which we are a part of, have decided to end the contract with LIVI due to unsustainable cost increases and our own improved systems for managing remote digital and telephone consultations which mean the service no longer offers sufficient value for money to local patients.

Following the discontinuation of this service we will have access to additional face to face GP appointments in the evenings and weekends at health centres near to the practice as well as offering direct patient bookings for a number of services.

This decision was carefully considered and taken with the knowledge of local patients and their best interests as our top priority.

Local patients who have previously registered with LIVI will be redirected to their own GP practice if they need an appointment or given the option to pay for a private GP consultation with LIVI.

NHS Community Pharmacist Referral Service

Are you feeling unwell with a minor illness, but concerned you're not unwell enough to speak to our Duty Doctor? If you'd like to speak to a Clinician on the same day (or the following day if booked in after 4pm), please ask one of our reception staff about the NHS Community Pharmacist Referral Service.