Rowan Tree Practice is currently open for new patient registrations.
Prospective patients moving into our area may wish to apply to register with the practice and we can provide registration papers on request at reception. Please check our practice boundary page, to see if you live in our area.
Knowing your NHS number is important, it will help us quickly process your registration. If you do not have your access to the NHS App which tells you your NHS number, you can check here:
Find your NHS number - NHS (www.nhs.uk)
Once the registration forms are fully completed, you will need to bring a form of photographic proof of identity, such as your passport or driving licence. And proof of address; this could be a recent (within three months) bank statement or utility bill (not a mobile phone bill).
Demand for registration is high so processing can take up to 10 working days. If you would like to ensure that your registration form is processed in a timely manner, we suggest submitting within the days/hours Tuesday – Thursday, between 11:00 – 17:30. This will reduce queues, waiting time in the practice, and allows us to have relevant team members present to assist.
If you have recently moved into this area it is wise to register with a practice as soon as possible; please do not wait until you need to see a doctor. Please bring your passport, or driving licence with you and a recent document, normally within four months, confirming proof of address. You will be asked to complete a registration form and a brief medical questionnaire and if we have any concerns about information contained on the latter we will make arrangements for you to see a clinician. You can ask to be registered with any practice that covers your address.
Once registered with the practice you can see any doctor who is available but we will allocate you to a named doctor so that the workload within the practice is evenly distributed. Your named doctor is responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP). The named doctor is also responsible for your administration work which includes correspondence received from other providers and 3rd parties such as insurance requests, also included is the issue of prescriptions. If the ‘named doctor’ is not here on the day the clinical/administration action is required it is apportioned amongst the other doctors who are on duty, this will occur at least 1 weekday a week as well as annual leave, training days and sickness. If you are unsure who your named doctor is please ask when you next contact us. If your named doctor leaves the practice you will be allocated to another doctor.
The doctors take it in turns to take on new patients. Any doctor can refuse to register a particular patient. If you have difficulty in finding a doctor the CCG service will help you. They are based at:
Surrey Heartlands Clinical Commissioning Group
Telephone: 0300 561 1555
If you wish to register with the practice, please collect a registration form from reception.
Online Registration Forms
We are not currently offering online registration. Please contact reception if you are not able to attend the practice for any reason 01932 505 230.